PPPoE Setup Help

Login

This is usually the name that you use in your e-mail address. For example, if your main mail account is JerAB@ISP.com, then put JerAB in this box.

Some ISPs require that you use your full e-mail address when you log in. If your ISP requires your full e-mail address, then type it in the Login box. (For example, User@mindspring.com)

Password

Type the password that you use to log in to your ISP.

Service Name

For most users, you may leave this box blank.

If you have a Service Name given to you by your ISP, type it in this box. (For example, some Earthlink Accounts may require a service name of '@earthlink.net’.)

Idle Timeout

This is the amount of time (in minutes) of inactivity that the gateway allows before disconnecting you from the server. The suggested default value is 5.

Internet IP Address

If you log in to your service or your ISP did not provide you with a fixed IP address, the router will find an IP address for you automatically when you connect. Select Get Dynamically From ISP.

If you have a fixed (or static IP) address, your ISP will have provided you with the IP address to use. Select Use static IP address and type the IP Address into the field provided.

DNS Address

The DNS server is used to look up site addresses based on their names.

If your ISP gave you one or two DNS addresses, select Use these DNS servers and type the primary and secondary addresses.

Otherwise, select Get automatically from ISP.

Note: If you get  'Address not found'  errors when you go to a Web site, it is likely that your DNS servers aren't set up properly. You should contact your ISP to get DNS server addresses.

Apply, Cancel and Test

Click Apply when you finish changing the settings.

Click Cancel to return to the original settings.

Click Test to connect to the Sercomm Web site. If you connect successfully, your settings work and you may click Logout to exit these pages and... enjoy surfing the 'net!

If you don't connect successfully,