Upgrade Firmware Help

You can install a new version of the Access Point's software using the Firmware Upgrade page.

Go to the NETGEAR Web site (www.NETGEAR.com) customer service downloads section to get new versions of the Access Point software. After downloading an upgrade file, you may need to unzip (uncompress) it before upgrading the Access Point.

IMPORTANT! Once you click Upload do NOT interrupt the process of sending the software to the Access Point and restarting the Access Point.

To upgrade Access Point software:

  1. Download the new software.

  2. If not done automatically, uncompress the downloaded file.
    If included, read the Release Notes before continuing.

  3. Click Browse.

  4. Locate and select the file you just downloaded and uncompressed. From your local hard disk.

  5. Click Upload to send the software to the Access Point.
    This loads the new software into the Access Point and causes the Access Point to restart.
    Note: Do not try to go online, turn off the Access Point, shutdown the computer or do anything else to the Access Point until the Access Point finishes restarting! When the Test light turns off, wait a few more seconds before doing anything.

  6. Click General and check the Firmware Version to verify that your Access Point now has the new software installed.

IMPORTANT! In some cases, such as a major upgrade, you may need to erase the configuration and manually reconfigure your Access Point after upgrading it. Refer to the Release Notes included with the software to find out if you need to reconfigure the Access Point.