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You install new versions of the modem's software using the Modem Upgrade page.
Go to the NETGEAR Web site to get new versions of the modem software. After downloading the file, you'll need to unzip (or unstuff) it before upgrading the modem.
IMPORTANT! Once you click Upload do NOT interrupt the process of sending the software to the modem and restarting the modem. If you think the process may be interrupted in some way, click Cancel to keep the current modem software.
To upgrade modem software:
IMPORTANT! In some cases, such as a major upgrades, you may need to reconfigure your modem after upgrading it. Refer to the Release Notes included with the software to find out if you need to reconfigure the modem.
If you are unable to successfully upgrade using this method, refer to the Reference Manual on the Modem GearBox CD for other ways to upgrade the modem.