<% meta_get(); %> NETGEAR Help

Help and Documentation

The Basic Settings pages allow you to configure, upgrade and check the status of your NETGEAR Wireless Modem.

Click an item in the leftmost column. The current settings or information for that area appear in the center column.

Helpful information related to the selected Settings page appears in this column. If you are using Internet Explorer, you may click an item in the center column to jump directly to the related help section; otherwise, scroll down until you reach it.


Basic Settings Help

Note: If you are setting up the modem for the first time, the default settings may work for you with no changes.

Internet IP Address

If you log in to your service or your ISP did not provide you with a fixed IP address, the modem will find an IP address for you automatically when you connect. Select Get Dynamically From ISP.

If you have a fixed (or static IP) address, your ISP will have provided you with the required information. Select Use Static IP Address and type the IP Address, Subnet Mask and Gateway IP Address into the correct boxes.

For example:

DNS Address

The DNS server is used to look up site addresses based on their names.

If your ISP gave you one or two DNS addresses, select Use These DNS Servers and type the primary and secondary addresses.

Otherwise, select Get Automatically From ISP.

Note: If you get 'Address not found' errors when you go to a Web site, it is likely that your DNS servers aren't set up properly. You should contact your ISP to get DNS server addresses.

Modem MAC Address

Your computer's local address is its unique address on your network. This is also referred to as the computer's MAC (Media Access Control) address.

Usually, select Use Default MAC Address.

If your ISP requires MAC authentification, then select either Use Computer MAC address to disguise the Modem's MAC address with the Computer's own MAC address or Use This MAC Address to manually type the MAC address for a different computer. The format for the MAC address is XX:XX:XX:XX:XX:XX. This value may be changed if the Use Computer MAC Address is selected once a value has already been set in the Use This MAC Address selection.

Apply, Cancel and Test

Click Apply when you finish changing the settings.

Click Cancel to return to the original settings.

Click Test to connect to the NETGEAR Web site. If you connect successfully, your settings work and you may click Logout to exit these pages and... enjoy surfing the 'net!

If you don't connect successfully,