Bug Fixes:
- Fixes stability issues with Insight VPN connections that did not always restore automatically due to Internet fluctuations.
- Fixes issue where Insight VPN process would cause high CPU usage.
- Fixes issue with Insight VPN map display in GUI.
- Fixes issue when initiating shared diagnostics logs from Cloud portal and Insight App.
- Fixes issue with reboot and reload configuration from Cloud portal and Insight App.
- Fixes issue where Internet fluctuations caused BR500 to go offline randomly in Insight App and Cloud portal.
- Fixes the issue with Secure Diagnostic Mode (SDM) port number displaying conflicting number before user refreshes the port number.
Known Issues:
- The BR500 GUI cannot be reached through VPN, through a static route from a different subnet, or by LAN users from a VLAN other than the default management LAN (VLAN 1).
Workaround: Access the GUI from the BR500 default management LAN.
- Disable, Enable, and Add IPSec policy briefly disconnects an established IPSec connection to apply the new routing table and firewall rules. Workaround: Change the IPSec policy only when a brief disconnect is acceptable.
- After the firmware update, GUI access through the Firefox browser is slow. The root cause of this issue is that Firefox does not update the certificate properly. Workaround: Remove all old BR500 certificates:
- Launch Firefox.
- Select Options > Privacy & Security.
- Scroll down to the Security section.
- Click the View Certificates button.
- Delete all certificates named www.routerlogin.net.
Download Link : http://www.downloads.netgear.com/files/GDC/BR500/BR500-FW-V5.6.0.2.zip
Firmware Update Instructions:
To preserve your current configuration, it is always a good practice to backup device settings before a firmware update.
To back up the BR500 configuration to the Insight Cloud:
- Log in to your Insight account.
- Find the BR500 in device list.
- Edit the BR500.
- Select the Configuration Backup & Restore tab to create a configuration backup.
To back up the settings from the local GUI:
- Log in to the BR500 GUI.
- Select Advanced > Backup Settings.
If the BR500 is connected to the Insight cloud, schedule or perform an update using the Insight app or through the web portal.
To update the BR500 firmware from the web GUI, follow the instructions in your product’s user manual. To view your product’s user manual, visit https://www.netgear.com/support/product/BR500.aspx#docs.
After updating to the latest firmware, make sure to update to the latest version of the NETGEAR Insight app for the best functionality and user experience.
VPN client programs:
The BR500 supports both site-to-site and client-to-site VPN connections. For the best user experiences, update the Insight Instant VPN client programs. To download the Insight Instant VPN client programs for Windows or Mac, visit https://www.netgear.com/support/product/BR500.aspx#download